DRAFT — PENDING REVIEW. Last updated: August 19, 2026. This policy is a staged draft and is not effective until approved and published by the service owner.
RoleCrest sells digital services only — the one-time Standard career package (USD $49) and the auto-renewing monthly Continuity subscription (USD $19). Nothing physical is shipped, so nothing needs to be returned. All amounts are in US dollars, and refunds are issued to the original payment method through our payment provider.
If anything is wrong with your career package, tell us within fourteen (14) days of delivery and we will refund your Standard purchase — no forms and no score thresholds. Reply to your delivery email, request the refund from your account, or email support@rolecrest.com.
You can cancel the Continuity subscription at any time from your account; cancellation stops future renewals and takes effect at the end of the current billing period. Charges for a billing period that has already started are generally not refunded, except where required by law or expressly stated otherwise at purchase.
Reply to your delivery email, request a refund from your account, or email support@rolecrest.com from the email address on your account with your order details. Approved refunds are processed within seven (7) days of approval; your bank or card issuer may take additional time to post the credit.
Contact support@rolecrest.com with any questions about this policy.
This document is a staged draft prepared for owner and counsel review. The 14-day no-forms window matches the canonical in-product refund contract. It is not legal advice and has not been reviewed by an attorney.